Terms of service
Privacy Policy – SkyOiler 360
Effective Date: [Insert Date]
SkyOiler 360 ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
We comply with:
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PIPEDA (Canada)
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GDPR (European Union)
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CCPA/CPRA (California, USA)
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CASL (Canada anti-spam)
1. Information We Collect
Personal Information You Provide
When you make a purchase, create an account, or contact us, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by Shopify Payments)
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Company name (if applicable)
Technical Information Automatically Collected
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IP address
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Browser type and version
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Operating system
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Pages visited and time spent
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Referring website
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate about your order (shipping updates, issues)
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Respond to customer service requests
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Send marketing emails (only with your consent)
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Improve our website and products
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Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data based on:
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Performance of a contract (to fulfill your order)
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Consent (for marketing emails)
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Legitimate interests (to improve our services)
4. Sharing Your Information
We do not sell your personal information. We share data only with trusted third parties who help us operate:
| Third Party | Purpose |
|---|---|
| Shopify | E-commerce platform |
| UPS / FedEx / DHL / Canada Post | Shipping |
| Google Analytics | Website analytics |
| Email marketing platform | Marketing (if consented) |
These parties are contractually obligated to protect your data.
5. International Data Transfers
Your information may be processed outside your home country (e.g., Shopify servers in the USA). By using our site, you consent to this transfer. We use standard contractual clauses approved by the European Commission to protect data transferred from the EEA.
6. Your Rights
California Residents (CCPA)
You have the right to:
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Know what personal information we collect
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Request deletion of your data
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Opt out of the sale of your data (we do not sell data)
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Non-discrimination for exercising your rights
EEA Residents (GDPR)
You have the right to:
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Access your data
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Correct inaccurate data
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Erase your data ("right to be forgotten")
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Restrict processing
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Data portability
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Withdraw consent at any time
To exercise your rights, con
contact us at [your email].
7. Cookies
We use cookies to:
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Remember your cart items
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Analyze site traffic
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Personalize content
You can disable cookies in your browser settings, but some site features may not function properly.
8. Data Retention
We retain your personal information for as long as necessary to:
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Fulfill orders
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Comply with legal obligations (tax, record-keeping)
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Resolve disputes
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Enforce agreements
9. Security
We implement reasonable security measures to protect your data. However, no online transmission is 100% secure. You provide information at your own risk.
10. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy periodically. The "Effective Date" at the top indicates when it was last revised. Continued use of our site constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries or to exercise your rights:
Email: info@skyoiler360.com